|
|
Shopping FAQ's
|
| |
| Window2India Shopping – Getting started |
- Do I need to register to shop on Window2India?
Yes. Click here to Register
- How do I shop on Window2India?
It's a simple 3-step process. Here's what you need to do:
a) Register
b) Browse
c) Make your payment
- How do I purchase a product?
a)New user? Here's what you need to do
- Register
- Browse and choose your product
- Click on 'Add to cart'
- Click on 'Proceed to check out' (on the right panel)
- On the 'Order Details' page enter personal details about the recipient including preferred delivery date.
- Select your payment type (Credit/Debit card/Remit2India's Rupee Express) and click Submit.
- Confirm your payment details. (You'll get your Order Id, amount details and the product details)
- Fill in the credit card details. (Your credit card no. validity period and CVV no.) That's all
b)Are you a registered user?
- Browse and choose your product
- Click on 'Add to cart'
- Click on 'Proceed to check out' (on the right panel)
- On the 'Order Details' page enter personal details about the recipient including preferred delivery date.
- Select your payment type (Credit/Debit card/Remit2India's Rupee Express) and click Submit.
- Confirm your payment details. (You'll get your Order Id, amount details and the product details)
- Fill in the credit card details. (Your credit card no. validity period and CVV no.) That's all
- What are the payment options?
a) Credit Card
b)Debit Card (Citibank only)
c)Remit2India's Rupee Express
- Can I make payment in any currency?
Preferred currency is USD. Preferably use your Indian credit/debit card
- Within how many days will my gift reach the recipient?
Please refer to the delivery chart below:
| Category |
Delivery Period |
| Electronics |
8 Working Days |
| Health Care |
7 Working Days |
| Flowers |
2-3 Working Days |
| Spiritual Products |
5 Working Days |
| Kids Store |
4 Working Days |
| Gift Voucher |
7 Working Days |
Note: Delivery period may vary for product to product.
- Can I track my order?
Yes, you can track the status of your orders under the My Orders link in the My Account section
- Do you deliver product/s or gifts on Sundays or Public Holidays?
Yes, we deliver on Sundays. But not on Public holidays.
- Can I send a gift on an urgent basis?
Yes of course. You may use Express delivery to send your gift. (For flowers only)
- How do I cancel an order?
Kindly send a mail to our customer service at info@window2india.com
- What if my recipient has received the wrong product?
Contact our customer service at info@window2india.com
- What if my payment details do not reflect on the site?
Contact our customer service at info@window2india.com
- What if I do not receive the product on my preferred date of delivery?
Contact our customer service at info@window2india.com
|
|
|
|
 |
|
|
|
|
